Consumer Resources During the COVID-19 Pandemic

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As communities across the country take necessary action to slow the spread of the COVID-19 virus and reduce exposure, many people have been left in a place of financial uncertainty. To help, the Consumer Financial Protection Bureau (Bureau or CFPB) has released resources to help consumers protect their finances during the COVID-19 pandemic. These resources include how to avoid financial scams, protect your credit, submit complaints to the Bureau and more.

“During this difficult time, the Bureau is doing everything it can to facilitate the work of responsible financial companies supporting their customers and borrowers. We want consumers facing hardships to be aware of this posture and encourage them to discuss their specific circumstances with their lenders. As a backstop, the CFPB stands ready to help consumers resolve issues with their financial services providers through our consumer complaint system,” said CFPB Director Kathleen L. Kraninger in a release from the Bureau.

“We also want consumers to know the various steps they can take to help themselves or a loved one, both in the short and long term. Our resources address situations ranging from consumers having difficulty paying their bills or meeting other financial obligations to consumers experiencing a loss of income to avoiding scams,” concluded Kraninger.

CFPB Resources

The following links have been released for consumers to learn more about how to protect their funds:

Protect yourself financially from the impact of the coronavirus

The CFPB continues to help consumers make informed financial decisions with up-to-date information and resources

Protecting your credit during the coronavirus pandemic

Coronavirus and dealing with debt: Tips to help ease the impact

Tips for financial caregivers during the coronavirus pandemic


ALTA Resources

The American Land Title Association (ALTA) also created a hub for information on the novel coronavirus and resources for consumers and businesses, including a list of county offices that are closed. ALTA continues to monitor updates from national and local public health officials regarding COVID-19.


ORT Resources

Old Republic Title is continuing to work to meet your needs. You can find business resources for your area by visiting your local page or contacting your Old Republic Title representative. As conditions rapidly evolve across the country, many Old Republic Title employees have begun working remotely as a result of restrictions and public health guidelines. No matter where we are working from, we are available to respond to your questions, concerns and needs in a timely manner.