We will be adding all important information regarding COVID-19 (Coronavirus) to this page. Please refer back to this page frequently. Updates will happen as we have them available.
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Message from Carolyn Monroe
As we end week three of what we are calling our “new normal,” coping with COVID-19, I want to remind you that your hard work, determination and cooperative spirit is making a remarkable impact. I have said it before…the Old Republic Title family has the best professionals in the business, and in difficult times like these, it is more clear than ever.
Although we are facing unprecedented challenges, we are forging ahead by looking out for our people and our customers first and foremost, and remembering our Company’s commitment to managing business for the long run. As we have in the past, we are focused on staying true to our core values and working together to weather this storm. Each day, I hear reports from our managers about employees going above and beyond to take care of one another, while keeping business moving forward for customers who rely on us. Thank you for all you are doing! I could not be more proud of what is being accomplished.
With your health and safety at the forefront, we continue to work on shifting as many employees as possible to work from their homes. We now have approximately 76 percent of our workforce working from home, while limited job functions continue to be based in the office. Even though we are following physical distancing recommendations, remember how important it is to stay connected with family, friends and your ORT work family during this time. We have tools and technology at our fingertips that help us stay socially connected. Take time to chat, share and continue to reach out to one another. We’re better together!
I wish you all safety and good health. I hope you can enjoy a nice weekend.
President | Old Republic National Title Holding Company
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A Message from Information Services
To: Key Management Personnel
Attached are three documents that provide instructions for setting up work from home capabilities for employees, in the case that an employee needs to work from home due to the COVID-19 situation. The attachments include:
1) Remote Work Information - Instructions for remote user access to their ORT network resources
2) Old Republic Title Equipment Checkout Instructions - Instructions for managers to document assets leaving the office to support work from home requirements
3) Old Republic Title Equipment Checkout Template - An inventory tracking template for managers to document equipment being taken from the office
Remote Work Information
- Current laptop users with Wifi and VPN connectivity already installed on the laptop
- Staff checking out their office desktop workstation for use at home
- Staff using their home computing system to access a Citrix session
In all three instances, a remote user must have two-factor authentication for remote network access. Entrust two-factor authentication can be downloaded to a smartphone either (Apple or Android) through the App Store application on the phone. See the Remote Work Information document for more details
Taking a desktop workstation from the office to work from home may be the most challenging scenario (option 2 above). Desktops do not have wireless connections and an ethernet cable connecting the workstation to the employee’s home internet router is required.
Of the three options above, staff currently working through Citrix in their office work environment should continue to work through Citrix remotely. This can be done from either the employee’s home computer or Company workstation. In either instance, internet access from the employee’s remote work location is required.
Questions regarding the implementation of any of these options should be directed to the Support Center contacts at the bottom of Remote Work Information document.
Assets Used for Work From Home
(see the Old Republic Title Equipment Checkout Instructions and Old Republic Title Equipment Checkout Template attachments)
Company assets designated for removal from the office for work from home activities need to be recorded using the checkout instructions and the equipment checkout template attached. It is critical that the assets and their associated data be fully accounted for at all times. It is required that all assets removed from an office location be returned when normal operations resume.
Thank you for your support in working through these challenging times. Information Services (IS) will continue to do our utmost to provide support to all users during these unique and evolving circumstances.
If you have questions, please email the following or reach out to your company’s IT representative:
HR & Benefits News You Can Use
Coronavirus Risk Assessment
Available from Doctor On Demand
The Centers for Disease Control and Prevention (CDC) recommends that people who do not feel well or have general questions about the COVID-19 risk should consider scheduling video visits with healthcare professionals instead of making an in-person visit to the doctor’s office. Virtual doctor visits help avoid exposure and reduce the transmission of germs in a medical office waiting room.
If you have general COVID-19 related health questions for a medical professional, our telehealth provider, Doctor On Demand, offers a preliminary COVID-19 online risk assessment at no cost1. You do not need to be a registered user of Doctor On Demand or a participant in the Company’s medical plans to take the free online assessment. It takes less than two minutes to complete. It also provides a link to COVID-19 frequently asked questions and answers, as well as a link to schedule a virtual doctor visit, if needed.
The cost for a virtual doctor’s visit is $10 if you are enrolled in the Company’s Blue Cross PPO Plan. For participants in the Company’s Blue Cross High Deductible Health Plan, see the prices below. For those who do not participate in the Company’s Blue Cross medical plans, virtual doctor visits with Doctor On Demand2 start at $75.
If you have questions, please email the following or reach out to your company’s HR representative:
NTD Human Resources HumanResources-NationalTitleGroup@OldRepublicTitle.com
WTD Corporate Human Resources email@example.com.
1The online assessment from Doctor On Demand is for informational purposes and is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this assessment or online. 2Certain restrictions may apply. Doctor On Demand is an independent company providing telehealth services and is not available in every state. Please visit
www.doctorondemand.com/bluecrossmn for more information and to ensure you are located in a state that is eligible to participate.