NCTS Chicago

20 South Clark Street
Suite 2900
Chicago, IL 60603

Phone: CALL (312) 641-7799
Fax: (866) 305-5020

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  • Gregory Chaparro
    Gregory Chaparro

    Senior Vice President of ORNTIC,

    Manager - NCTS Chicago


  • Jonathan Fay
    Jonathan Fay

    Commercial Counsel


  • Heather Schuette
    Heather Schuette

    Vice President of ORNTIC,

    Senior Underwriting Counsel


  • Michael Frain
    Michael Frain

    Vice President of ORNTIC,

    NCTS Sales


  • Steve Hartschuh
    Steve Hartschuh

    Vice President of ORNTIC,

    Commercial Account Manager


  • Terry Hendrickson
    Terry Hendrickson

    Vice President of ORNTIC,

    Commercial Sales


  • Kevin Knoll
    Kevin Knoll

    Associate Commercial Counsel

  • Austin Wayne
    Austin Wayne

    Business Development Officer



Bringing more than 25 years of commercial title industry experience, Greg joined Old Republic National Title Insurance Company (ORNTIC) in 2016 as Senior Vice President, ORNTIC and Manager of the Chicago National Commercial Title Services (NCTS) operation.

With deep industry knowledge and a reputation for providing exceptional customer service, Greg leads a highly experienced and talented team of title, escrow and underwriting specialists in providing the transactional expertise required to close complex commercial transactions involving a wide range of industries across the country. In addition, he directs the operation’s national business development initiatives for expanding Old Republic’s national commercial footprint.

Prior to joining Old Republic Title, Greg held positions as senior national counsel and area manager of commercial divisions in Chicago and Indianapolis with another major national underwriter. Greg earned his Juris Doctorate from Hasting College of the Law in San Francisco, CA after earning a Bachelor of Arts degree from the University of Redlands in Redlands, CA.

Jonathan is a Commercial Counsel for the National Commercial Title Services (NCTS) Chicago operation, where he underwrites title insurance policy coverages for commercial real estate transactions including complex high-liability, multi-site, multi-state portfolios. In this role, he negotiates title policy and endorsement coverages in connection with the acquisition, disposition, leasing, financing, refinancing and construction financing of a wide variety of commercial real property assets.

Jonathan serves as a resource for customers regarding all facets of title insurance, title curative and real estate settlement matters. In addition, he offers guidance to internal staff, leads department underwriting meetings and presents on a myriad of title insurance industry topics.

Prior to joining NCTS in 2019, Jonathan acted as Underwriting Counsel and Title Department Manager of a Chicago-based title agency. Jonathan also practiced as an associate of a Chicago-based law firm representing national lenders and loan servicers in default litigation and related matters.

Heather R. Schuette is Vice President, Old Republic National Title Insurance Company (ORNTIC) and Senior Underwriting Counsel for the National Commercial Title Services (NCTS) operation in Chicago, Illinois. In her role she focuses on the underwriting of title insurance policy and endorsement coverages for complex single and multi-site commercial real estate transactions for properties located throughout the United States, participates in the training and development of junior underwriters and assists other senior-level underwriters with risk evaluation and resolution of complicated title issues.

Heather has over 18 years of experience in the title insurance industry, including underwriting and claims/litigation administration. Prior to joining Old Republic National Title, she spent over 14 years as commercial underwriting counsel for another major national title insurer. In addition to underwriting title insurance policies issued directly by the title insurer, Heather has also handled risk analysis and approval of high-liability policies issued by commercial title insurance agents located around the country, giving her unique insight and perspective into both sides of the title industry.

Heather is licensed to practice law in the State of Illinois. She is a member of the Title Counsel Committee and ALTA/NSPS Survey Work Group for the American Land Title Association, and an active participant of the Illinois Land Title Association and former member of its Board of Directors.

With over 40 years of industry experience, Mike Frain has done work across the spectrum of the title insurance business ranging from examining titles to serving as District Manager for a major underwriter. He currently serves as Vice President, Old Republic National Title Insurance Company (ORNTIC), and National Commercial Title Services (NCTS) Sales Representative for the NCTS Chicago operation.

Mike holds a Bachelor of Science Degree in Economics from Northwestern University and an MBA in Finance from DePaul University. While building a successful career and helping to raise his family of four children, Mike’s high energy, deep knowledge of the title and escrow industry and reputation for outstanding customer service positioned him for a highly successful career in national commercial business development.

Residing with his wife in the far western suburbs of Chicago, Mike is an avid painter, reader and physical fitness enthusiast.

Steve Hartschuh serves as Vice President, Old Republic National Title Insurance Company (ORNTIC) and Commercial Account Manager for the National Commercial Title Services (NCTS) Chicago operation. He has a wealth of business development experience within top national commercial and consumer brands.

Steve’s role at Old Republic Title builds upon his strengths and includes account management responsibilities for major law firms, developers, lenders and REITs. He has extensive experience in commercial real estate transactions involving multi-site, multi-state projects; Student Housing; Senior Living facilities; and Office REITs. Steve understands the needs and expectations of national customers and has the knowledge and ability to service them at the highest level.

Steve graduated from Indiana University while also playing four years for the Hoosiers Big Ten baseball team. He is a member of the Real Estate Investment Association (REIA), Chicago Real Estate Council (CREC), Urban Land Institute (ULI) and Metropolitan Planning Council. In his free time, Steve likes to unwind by playing basketball, platform tennis (paddleball) and spending time with his wife, two daughters and walking his dog (Boomer) in Hinsdale, Illinois.

Terry is Vice President, Old Republic National Title Insurance Company (ORNTIC) and Commercial Sales Representative for the National Commercial Title Services (NCTS) Chicago office. He has been engaged in the national title insurance business for over 30 years. During that time, he has been involved in some of the largest and most sophisticated real estate transactions in the country. Terry has extensive experience in working with REIT’s, law firms, lenders, developers and investors in all segments of the commercial real estate business.

Terry has a degree in Finance from the University of Illinois and an MBA from Northwestern University. Terry is a past president of several organizations including the Chicago Real Estate Council, the Commerce Alumni Association at the University of Illinois and the Union League Club of Chicago. He resides in Park Ridge Illinois, has two daughters and four granddaughters.