Branch Receptionist

Oklahoma City, OK

Old Republic Title has an excellent opportunity available for a Branch Receptionist in our Oklahoma City, OK office. The Branch Receptionist greets and directs customers, visitors and vendors in a courteous manner and offers refreshments as needed. Provides customer service to customers, vendors and employees.  Specific responsibilities include but are not limited to: answering the telephone, greeting visitors, including business correspondences (emails, letters, and memos), and distributing mailing, preparing Federal Express packages and mail deliveries, and assisting with special projects when required.

Essential Functions:

  • Answers phone in a timely, courteous manner.  Directs calls to appropriate person, giving caller a choice of holding or voicemail if person requested is on phone or unavailable.
  • Greets customers in a courteous manner and offers refreshments as needed.
  • Immediately notifies closers/assistants when customers arrive for closing.
  • Signs for courier deliveries and notifies closers/assistants promptly.
  • Promptly notifies marketing representatives for contract pickups.
  • Distributes calendar for closing schedule. (When applicable)
  • Keeps reception area/conference rooms clean and free of used cups/glasses/cans.
  • Replenishes cold drinks and bottled water in cooler at the end of the day.
  • Assists marketing with projects as needed (mail outs, etc.)
  • Must be consistently on time for work each day and have dependable consistent attendance.
  • Ability to work from 8:00 a.m. to 5:00 p.m. Monday through Friday.  Lock front doors at 5:00 p.m. (if all closings are completed).
  • Regular consistent attendance is required, that could include attendance at after hour Company events.
  • May be required to perform minor tasks as requested by supervisor which will require some training on the company’s software system/s.  
  • Personable, positive and a professional representative of the Company.
  • Ability to foster, develop and maintain professional and collaborative working relationships.  Must be able to get along with others, e.g., peers, supervisors, and outside customers and vendors.
  • Ability to interact effectively and professionally with employees, management, and customers by telephone and in person.
  • Acceptance of supervision.
  • Perform other duties as assigned by supervisor.

Knowledge/Skills/Experience Required:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to prioritize and handle multiple projects.
  • Strong attention to detail and organizational skills.
  • Proficient in Microsoft Office Suite and Outlook.

Physical/Mental Demands:

  • Ability to perform under pressure and be flexible with disruptions throughout the workday.
  • Ability to maintain a courteous, business-like composure in both the office and social/marketing situations.
  • Must be able to work approved and requested overtime, by supervisor.
  • Repetitive and continual typing motion is required.
  • Sedentary work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting a majority of the time.  Walking and standing are required, occasionally.

Experience:

1 - 3 years

 

The above statements reflect the principal function and most significant duties of the job, and shall not be construed as a detailed description of all the work requirements that are inherent in the job.

We offer a competitive salary, and excellent benefit package including health, life and disability insurance; paid time off; and retirement plans. To apply, email resume in a pdf format, along with salary requirements to: Kristen Tilly


Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please contact your human resources representative regarding the application process.

Old Republic Title is an Equal Opportunity Employer